The stale decision keeps compounding.
Every new customer enters the same price, package, or paywall you already suspect is wrong.
Founding edition · 10 seats
A seven-day, self-guided decision sprint for B2B SaaS founders changing price, packages, or paywall. Use the evidence you already have to finish with a test-ready decision memo—not another folder of pricing ideas.
Enrollment closes September 1. Planned start: September 8, 2026. If five qualified founders do not enroll, every payment is refunded.
Built to move the decision—even if:
Your data is imperfect.Your team disagrees.You fear conversion will collapse.These questions sound adjacent in a planning meeting. They require different evidence and different tests. Start with the one your team needs to answer now.
Separate pricing power from package demand.
See this decision →02Choose a migration policy before writing the announcement.
See this decision →03Separate the cost unit from the customer value unit.
See this decision →04Place the boundary after value and before forever-free.
See this decision →05Package the buying situation, not every sales exception.
See this decision →06Replace general conversion fear with a bounded test.
See this decision →A real pricing test from the advisory work:
The founder is afraid conversion will collapse. Finance sees revenue left on the table. Product wants cleaner tiers. Growth thinks the paywall appears before the customer understands the value. Everyone has a reasonable story.
So the team asks a question too large to answer: What should our pricing be?Months pass. The current state quietly wins by default.
But the current state is not neutral. Keeping a stale price is a decision. Leaving a valuable workflow unlimited is a decision. Asking new customers to decode an incoherent package hierarchy is a decision.
The sprint replaces one vague argument with one bounded, reversible test.
Every new customer enters the same price, package, or paywall you already suspect is wrong.
A redesign, launch, or channel change arrives—and now the team cannot tell which change caused the result.
Product, finance, growth, and leadership each build a stronger story while the missing evidence stays missing.
Raising both paid tiers might drive away new subscribers.
The $12 and $24 plans became $19 and $29 in a controlled arm.
After roughly seven business days, the higher-price arm had produced almost twice the revenue. New checkouts were effectively all choosing Pro.
This did not prove every SaaS company should raise prices, or settle renewal behavior. It proved that this team's fear was not the same thing as market evidence—and gave them a better next decision.
You inherit a number without their customer mix, acquisition economics, cost structure, or strategy.
A hypothetical answer can sound precise while remaining disconnected from what customers actually buy, use, and retain.
If price, packages, paywall, and messaging all move together, revenue may change—but your team will not know why.
The current state feels neutral. It is not. Keeping a stale price or unlimited free feature is also a commercial decision.
Price, package, and paywall interact. But changing them together destroys learning. The sprint makes the hierarchy explicit, then builds the smallest credible test around the question that is actually blocking the team.
Check whether your decision fits →Turn “what should our pricing be?” into one atomic decision with a deadline and feared downside.
Identify the customer segment whose payment, retention, core usage, and cost to serve should drive the choice.
Put the paid boundary after meaningful value—where the offer behaves like a door, not a wall.
Make each plan legible around a buyer and outcome before asking the price to do all the explanatory work.
Pre-commit to the primary outcome, guardrails, minimum run condition, and rule for ship, revise, or stop.
The videos and workbook exist to move these documents forward. If your team cannot read the final memo and describe the same test, the sprint is not complete.
A ranked inventory of facts, signals, and beliefs—so the team knows what the data proves and where judgment is still required.
FACT · Pro renews above baselineSIGNAL · Activated teams expandBELIEF · Buyers expect unlimited AIThe real journey from arrival to first value to repeated value, with the current and proposed paywalls placed on observable behavior.
ARRIVE → CONFIGUREFIRST VALUE → REPEATPROPOSED PAYWALL → CONTINUEA good–better–best hierarchy in which each plan has a buyer, outcome, value metric, and primary reason to exist.
START · prove the workflowPRO · run the workflowSCALE · govern the workflowThe testable proposal, audience, variants, outcome, guardrails, decision rule, owner, and implementation date in one shippable artifact.
SHIP IF · primary outcome clears ruleREVISE IF · segment signal splitsSTOP IF · guardrail failsFrame the uncertainty and stop blending price, packaging, and paywall into one argument.
Use customer, usage, and revenue evidence to identify the segment whose behavior should drive the choice.
Choose what a user must experience before the ask and what value belongs behind the gate.
Build a hierarchy that lets the right customer recognize the right plan without doing math.
Match the experiment to the uncertainty instead of defaulting to an endless pricing study.
Compress the evidence and proposal into the artifact your team can review and implement.
Try to break the rule, confirm the guardrails, name the owner, and put the readout on the calendar.
Bring your current pricing page, the last 90 days of payment evidence, the usage signals you can connect to customers, and one live decision. Do not delay the sprint to build a perfect warehouse.
Joseph Wilkinson has spent more than a decade working on growth, pricing, activation, and retention—including six years helping scale Lucid and years advising self-serve software companies.
The sprint distills the recurring decisions, questions, and failure patterns from that work into a path a founder can run without an advisory retainer. It does not promise a universal “right price.” It gives you a disciplined way to reduce enough uncertainty to make the next decision.
“The goal is not to make the data feel certain. It is to reduce enough uncertainty to make the next decision.”
The diagnostic will tell a pre-revenue or evidence-poor founder not to buy. Qualification is part of the product, not a hurdle placed in front of checkout.
See if you qualify →You operate a live self-serve B2B software product
Customers already pay you
A pricing, packaging, or paywall decision is due in the next 90 days
You can inspect at least some customer, revenue, or usage evidence
Not for pre-revenue products, agencies, enterprise-only sales motions, or teams that need a full willingness-to-pay research engagement
Yes—if you have paying customers and observable behavior. The sprint explicitly separates facts, signals, and beliefs. It does not pretend a smaller sample is statistically conclusive, and it does not let missing perfection become a reason to learn nothing.
Disagreement is expected. The goal is not to manufacture consensus about the future. It is to agree on the decision, whose behavior matters, what evidence would change the choice, and which downside would make the team stop.
Then the test must tell you whether the lower conversion is outweighed by revenue, activation, retained usage, margin, or a better customer mix—and which guardrail makes the trade unacceptable. “Conversion” alone is not a decision rule.
Sometimes. Hire one when you need original customer research, executive facilitation, or implementation muscle. Use this sprint when the next decision is bounded, you already possess meaningful evidence, and what you lack is the structure and judgment to move.
Yes—and you should use them for explanations and possibilities. They do not know which of your customer signals should control the decision, force your team to mark beliefs as beliefs, or pre-commit what each test result means. The paid product is the ordered work and finished decision artifact, not access to secret pricing facts.
Founding edition · September 2026
Founding members receive the complete self-guided sprint, a 29-page decision workbook, every worksheet and template, lifetime access to future revisions, and one live group decision clinic. Your real questions expose where the permanent self-serve system needs to become clearer.
One payment · 10 seats
Not sure? Check your fit first.Founding minimum: five paid, qualified founders by September 1, 2026 at 11:59 p.m. Mountain Time—or every payment is refunded.
Value guarantee: request a full refund by email within seven calendar days after the access email is sent. No retention call required.
The decision now
If your product is live, customers pay you, and a consequential decision is due within 90 days, take the diagnostic. If the evidence is not ready, it will tell you what to collect before buying.
Take the 3-minute fit check →No sales call required. No purchase if the fit is not there.No. Price is only one lever. The real decision may be which customer to serve, what belongs in each plan, where the paywall appears, or how to charge for AI and usage.
You need paying customers and some observable behavior. The fit diagnostic will tell you when the evidence is too thin and what to collect before buying.
No. The complete product is self-guided. The clinic is a founding-edition addition for examining real decision patterns and improving the permanent product.
If fewer than five paid, qualified founders enroll by September 1, 2026 at 11:59 p.m. Mountain Time, Artisan Strategies will initiate every refund within two business days.
No honest system can promise a universally correct number. You will decide what to test, for whom, against which outcome and guardrails, and what result changes the action.
No. Pricing decisions carry commercial risk. The sprint improves the structure, evidence, and reversibility of the decision; it cannot guarantee conversion, retention, revenue, or margin.